NOCO Healthcare

Purposefully Small So We Can Provide Care As Unique As You Are

Telehealth from a family medicine practice

Virtual Doctor Visit | Kersey

A real provider, a real relationship, and no waiting room.

Virtual primary care for Kersey, from a family medicine practice

Kersey is about 20 minutes east of NOCO Healthcare on US-34, and out that way a lot of everyday care gets put off simply because it means a trip into town. A virtual doctor visit changes the math. Our family medicine nurse practitioner sees Kersey patients by secure video for illnesses, refills, rashes, and follow-ups, with prescriptions sent to whichever pharmacy is easiest for you.

Video visits run during office hours, Monday through Friday. Call to schedule; the link arrives by text.

Key points

  • Same-day and next-day video visits for Kersey patients, Monday through Friday, 8 a.m. to 6 p.m.
  • No app. We text you a secure, HIPAA-compliant link and it opens in your browser.
  • Visits are with a nurse practitioner from our family medicine practice, not a rotating telehealth pool.
  • Medicaid, Medicare, and most major insurance accepted. Self-pay rates available by phone.
  • If you need to be seen, our Greeley clinic is about 20 minutes away and we hold appointments for that.
  • Prescriptions are sent electronically to the pharmacy you choose.

What a virtual visit can handle

Most of what brings people into a family medicine clinic does not require a hands-on exam. It requires a provider who listens, asks the right questions, and knows what to prescribe. By secure video, our nurse practitioner treats Kersey patients for cold and flu symptoms, sinus infections, strep-type sore throats, ear pain, pink eye, urinary tract infections, migraines, rashes, and seasonal allergies. We also handle medication refills, follow-up visits for conditions we already manage, and questions that need a professional answer but not a trip to town.

Virtual visits work for children too. If your child has a fever, a rash, or a cough and you would rather not bring them out, we can see them on screen first and decide together whether an in-person visit is needed. Our pediatric care is part of the same family practice, so the provider on the call already knows how we treat kids.

Some things need to be seen in person. Chest pain, trouble breathing, a possible broken bone, a deep cut, severe abdominal pain, or any symptom that has you scared belongs in an exam room or an emergency department, not on a video call. If you book a virtual visit and we hear something that concerns us, we will say so and get you in.

What to expect on the call

Scheduling starts with a phone call to (970) 888-0399. We ask a few questions, find a time, and text you a secure link before the appointment. There is nothing to install and no account to set up; the visit opens in your browser on a HIPAA-compliant platform. If you have never done a video visit, plan on it taking about as long as a normal office visit without the waiting room.

Our nurse practitioner runs the visit the way she would in the exam room: what is going on, how long, what you have tried, what else is happening with your health. Good light helps if you need to show a rash or a throat. Prescriptions are sent electronically to the pharmacy you name. Lab or imaging orders go into your chart. If it turns out you need to be seen, we schedule that before you hang up, and the drive from Kersey to Greeley is about 20 minutes.

You should not have to choose between getting seen and getting through your day.

A video visit takes about the same time as a phone call. You keep your afternoon, your kids stay on the couch, and if you turn out to need more than a screen can offer, we will tell you and get you in.

A note from Sheree

I started this practice because I wanted people to have a provider who actually knows them. Telehealth was never going to replace that, but it turns out it protects it. When a patient can reach me from home on a bad day, they stay with the practice, and I get to keep taking care of them. That matters to me more than any app ever could.

Sheree Montoya, FNP-C, founder of NOCO Healthcare

Video first, office when it matters

We use video visits for the things video is good at and the office for everything else. Physicals, vaccines, injuries, lab draws, minor procedures, and any visit where a provider needs to put hands on the problem are done in person at our Greeley clinic, about 20 minutes from Kersey. If you are not sure which kind of visit you need, call and ask. We will tell you, and we will not book a video visit just to bill for it and then bring you in anyway.

Everything lives in one chart. The nurse practitioner on your screen today is the same one who handles your family medicine care in the office, and she will already know your history when you walk in.

What a virtual visit costs

A video visit is a medical visit, so insurance handles it the way it handles an office appointment. We take most major plans as well as Medicare and Medicaid. If you are paying out of pocket, call and ask for the self-pay rate before you book. We keep it simple and we do not surprise people, which is one of the reasons Kersey patients keep coming back to a small, independent family medicine practice instead of a call center.

Family medicine that reaches Kersey

Out east, care tends to get postponed until it cannot be. A video visit is a way to deal with things early, on a normal weekday, without rearranging your day around a drive. When you do need to see us, our Kersey primary care page and family medicine page describe the in-person side of the practice.

Three steps to a video visit from Kersey

1. Call the office
(970) 888-0399, Monday through Friday. Say you want a video visit and we find a time, usually the same day.
2. Watch for the text
A secure link arrives shortly before your appointment. No app, no account.
3. Tap and talk
Join from your phone, describe what is going on, and leave with a plan and any prescription already at your pharmacy.

Virtual visit questions from Kersey patients

How do I book a virtual doctor visit from Kersey?

Call NOCO Healthcare at (970) 888-0399 during office hours, Monday through Friday. Tell us you would like a video visit and we will find you a time, often the same day. We text you a secure link shortly before the appointment.

Can I get a refill through a virtual visit?

Usually, yes. If we already manage the medication, a video visit is an easy way to review how it is working and send a refill. Some controlled medications have rules that require an in-person visit, and we will tell you if that applies.

What hours are virtual visits available?

Video visits are scheduled during our regular hours, Monday through Friday, 8 a.m. to 6 p.m. We are not a 24-hour service. If you have an emergency after hours, call 911 or go to the nearest emergency department.

What should I have ready for the video visit?

A charged phone, a quiet spot with decent light, your pharmacy's name, a list of your current medications, and a thermometer reading if you have a fever. If the problem is a rash or a swollen area, be somewhere you can show it on camera.

Can my child have a virtual visit?

Yes. Pediatric video visits are common and useful for fevers, rashes, coughs, and pink eye. A parent holds the phone, shows us what is going on, and we decide together whether the child needs to be seen in person.

Can a nurse practitioner prescribe medication during a virtual visit?

Yes. Our nurse practitioner is licensed to diagnose and prescribe in Colorado. When a prescription is appropriate, it is sent electronically to the pharmacy you choose before the visit ends.

Is a virtual visit a good way to establish primary care from Kersey?

It is a good first step. Many new patients from Kersey meet us on video for an immediate problem, then come in for a physical once they have decided we are a fit. Our primary care and family medicine pages for Kersey explain the in-person side.

How far is NOCO Healthcare from Kersey if I need to come in?

Our clinic is at 1130 38th Avenue, Suite A, in Greeley, about 20 minutes from Kersey. If a video visit turns into an in-person visit, we book it before the call ends and hold same-day and next-day appointments for that reason.

Does NOCO accept Medicaid for virtual visits from Kersey?

Yes. We accept Medicaid, Medicare, and most major insurance plans for video visits, billed the same way as an office visit. If you are paying out of pocket, ask for the self-pay rate when you call.

Do I need to download an app for the video visit?

No. The link we text you opens in your phone's browser on a secure, HIPAA-compliant platform. You do not need to create an account or remember a password.

Feeling rough in Kersey? Do not drive. Call.

A video visit with our nurse practitioner is usually available the same day. If you need to be seen in person, we will tell you and get you in.

Schedule a visit

Or call (970) 888-0399. A person answers.

Experience Better Healthcare Now

Same Day Appointments are Available

Phone: (970) 888-0399

Fax: (833) 499-1782

info@nocohealthcare.com

1130 38th Ave Unit A Greeley, CO 80634