Virtual Doctor Visit | Garden City

Virtual primary care for Garden City, from a family medicine practice

Garden City sits right between Greeley and Evans, so NOCO Healthcare is only about 10 minutes away. A virtual doctor visit still makes sense more often than you would think: when you are contagious, when you have no ride, when you are watching kids, or when the whole problem is a five-minute conversation about a refill. Our family medicine nurse practitioner handles those by secure video, and we bring you in when a visit needs more than a screen.

Same-day video appointments are usually available Monday through Friday. Call and we text you a secure link.

What we can treat without seeing you in person

Our nurse practitioner sees Garden City patients by video for the same everyday illnesses that fill a family medicine schedule: colds and flu, sinus infections, sore throats, ear infections, pink eye, UTIs, migraines, rashes, and allergy flare-ups. Prescription refills, lab follow-ups, and check-ins on ongoing conditions are also easy to handle on screen, and they are often the visits patients are most grateful not to drive for.

Kids are welcome on virtual visits. A parent holding the phone can show us a rash, a throat, or a tired child better than most descriptions can, and it lets us decide quickly whether the child needs to come in. Our pediatric clinic in Greeley is part of the same practice, so the transition from screen to exam room is seamless if it is needed.

We are honest about limits. Anything involving chest pain, breathing trouble, a possible fracture, a wound that may need closing, severe pain, or a symptom that frightens you should be seen in person, and sometimes in an emergency department. If we hear one of those on a call, we stop and get you where you need to be.

Booking a video visit from Garden City

Call (970) 888-0399. That is the whole process. A person answers, asks a few questions, and finds you a time, often the same day. Shortly before your appointment we send a text with a secure link. You do not need to create an account or install anything; the visit opens in your phone’s browser. It is a HIPAA-compliant platform, so the conversation stays between you and your provider.

During the visit, our nurse practitioner works through the same questions she would ask in the office. She may ask you to show her a rash, shine your phone’s flashlight at the back of your throat, or press on your abdomen and describe what you feel. Prescriptions go to your preferred pharmacy electronically. Orders for labs or imaging go into your chart. If you need to come in, we schedule it right then, and the drive from Garden City is about 10 minutes.

Video first, office when it matters

We use video visits for the things video is good at and the office for everything else. Physicals, vaccines, injuries, lab draws, minor procedures, and any visit where a provider needs to put hands on the problem are done in person at our Greeley clinic, about 10 minutes from Garden City. If you are not sure which kind of visit you need, call and ask. We will tell you, and we will not book a video visit just to bill for it and then bring you in anyway.

Everything lives in one chart. The nurse practitioner on your screen today is the same one who handles your family medicine care in the office, and she will already know your history when you walk in.

Insurance and cost

We accept most major insurance plans, Medicare, and Medicaid, and virtual visits are billed the same way an office visit is. Many plans now cover telehealth at the same rate as in-person care; if yours is different, we will tell you what to expect before the visit rather than after. If you do not have insurance, ask about self-pay pricing when you call. We would rather quote you a number than have you skip care over a question mark.

A small practice for a small town

Garden City is small, and we like being the kind of practice where the provider knows your name. Video visits keep that relationship going on the days you cannot come in. For everything else, see our Garden City primary care and family medicine pages.